Shipping Policy

Shipping Costs

NSW/ACT/QLD/VIC/SA

$80 for each Nook set (includes 10 pieces).

$50 for each NooK Chair or NooK Junior

All NooK Extension products and NooK Nest include FREE shipping.

WA/TAS/NT/Remote Regional (NSW/QLD/VIC/SA)

$120 for each Nook set (includes 10 pieces).

$75 for each NooK Chair or NooK Junior.

All NooK Extension and NooK Nest products include FREE shipping.

Remote Regional (WA/TAS/NT)

$240 for each Nook set (includes 10 pieces).

$160 for each NooK Chair.

$120 for each NooK Junior.

All NooK Extension and NooK Nest products include FREE shipping.

Extras

Shipping for all NooK Extras is included in the retail price!

Remote Regional Shipping Areas

Due to the size of our large boxes and the cost of transport to some Regional Areas, it is necessary for us to charge Remote Shipping rates to a limited number of Postcodes as below.

NSW - 2643, 2644, 2646, 2647, 2658-60, 2879, 2880

VIC - 3091, 3236, 3237, 3239, 3274, 3284-87, 3289, 3292-94, 3300-5, 3309-12, 3315, 3317-19, 3390-91, 3393, 3395-96, 3400-1, 3407, 3412-3415, 3419-20, 3423-24, 3488-91, 3494, 3496, 3498, 3500-2, 3505-7, 3509, 3512, 3685, 3687, 3697-99, 3723, 3730, 3886, 3888-92

QLD - 4406-8, 4410-13, 4454, 4659-60, 4662, 4671, 4673-4, 4676-8, 4694-5, 4697, 4699, 4703, 4712, 4715, 4800, 4802, 4804-5

SA - 5223, 5381, 5401, 5410, 5411-21, 5431-4, 5440, 5451-2, 5454-5, 5460-2, 5464, 5470-3, 5480-3, 5485, 5490-1, 5493, 5495, 5510, 5520-3, 5552, 5554-6, 5558, 5575-7, 5580-3, 5601-7, 5611, 5630-3, 5640-2, 5650-5, 5660-1, 5670-1, 5680, 5690, 5720, 5722-5, 5731

WA - All Postcodes outside Metro Perth

TAS - All Postcodes outside Metro Hobart and Launceston

NT - All Postcodes outside Metro Darwin

If you live in a rural location not listed above, please contact us as we may need to assist with a custom shipping quotation.

Local Collection (Sydney only)

We offer local pickup from our Sydney Factory located in Cromer (2099). We are able to arrange collections between 10am-2pm every weekday.

Please select Local Pickup at checkout and you will be advised by email when your order is ready for collection.

Your order will then need to be collected within 2 weeks.

Shipping Times

NooKs are hand made in our Sydney Factory and available for shipment within one week.

NooKs can ship any time during the time window, so please ensure you advise us if you are unable to receive before a certain date!

You will receive an order confirmation with all your order details. Please check them carefully and advise within 24 hours if there are any issues or if you need your NooK for a specific date.

You will receive an email when your NooK ships from our Sydney factory. This will have your tracking details so you can keep an eye on it on its way!

We are always looking to improve and we hope your shipping experience with us is seamless – if it isn’t what you expected, please drop us an email at info @ mynook.com.au!

What to expect on delivery

Your NooK will arrive to you in three big NooK boxes (80x25x80cm; 80x25x80cm; 80x40x50cm) ready and waiting to be played with straight away!

We do not Compress or Vacuum pack our NooKs as it damages the structure of the foam.

If you have bought NooK for Christmas or a Special Occasion – no worries, it will sit happily in its boxes ffffoooorrreeevvveer waiting to be played with! Just make sure you hide them well!

International Shipping Policy

We are currently able to ship our Cloud Cushions to the United States and will be expanding this to other countries in the near future! Our large NooK Boxes are not currently able to be shipped internationally.